Help Center

We accept iDEAL and all major credit cards.

Your payment is secure and your details are protected.   iDEAL payments are conducted by our payment service provider, Mollie in a secured https:// environment.   The credit card provider secures credit card payments.

All prices shown on our website include Dutch VAT.

We use third party parcel operators to ship your order.   Europe: DPD USA, Canada, Australia, New Zealand, and Asia: Fedex   As soon as your order is dispatched from our warehouse, you will receive an automatically generated email from the parcel operator with a track and trace number.   Not home? Both parcel operators will try to deliver the order the following day. In total both operators will try to deliver the order twice. If the second attempt is unsuccessful, you will receive a note from the parcel operator with pick up information.   The risk of damage and/or loss of products lies with Four Leaves until the moment of delivery to the consumer, unless specifically agreed upon otherwise.

If you would like to add items to your existing order, please place an additional order. We do not store your credit card details or other financial information and cannot process changes made after the order is placed.   We also cannot remove items from an existing order. Instead, please return any unwanted items once you receive your order.

Contact contact@four-leaves.com">Customer Support within 30 minutes of placing your order to process a cancellation. Cancellations are not guaranteed and can only be made during business hours Monday – Friday, 9:00am – 5:00pm CET. We cannot cancel orders for you on Saturday or Sunday.   If you are unable to process a cancellation in time, you can start a return once you receive your order.

All our bedding comes beautifully packaged in a reusable tote bag made from recycled PET bottles. Our beach towel comes with a carrying strap also made from the same fabric as the tote bag. Our bath towels are wrapped in a sleeve made from stone paper because we think of all our products as gifts, whether it is for you or for a loved one.

Nice one! Next step is simple. Fold the RePack to letter size, make the return flap visible and simply drop your empty RePack into a post box and return it to Repack, free of charge! Then sit back, relax and wait to receive your 10% discount voucher.

We offer worldwide shipping!   Keep in mind that there may be added duties and taxes to pay upon the arrival of your package as well, especially if you are having your items shipped to a P.O. Box. Currently, we do not offer free return shipping for international orders.

Shipping costs vary per country/region and are calculated at checkout based upon your shipping address.

We aim to send the products within 1 to 3 working days upon order confirmation. We guarantee that your order will be shipped within 15 days at the latest, unless a longer period was agreed upon.   We may split your order into multiple shipments. If this occurs, you will be notified and receive a tracking number for each shipment.   International orders typically take 10-15 days to process, ship and clear customs.

Unfortunately, we do not offer rush orders or next day delivery.

Contact contact@four-leaves.com">Customer Support within 30 minutes of placing your order during normal business hours Monday – Friday, 9:00am – 5:00pm CET.   If your order has been processed and handed over to our parcel delivery service, please contact their customer service to change the shipping address.

Repack is a reusable and returnable packaging service.   RePack replaces single-use delivery packaging. The reusable packaging is made from recycled materials and protects your Four Leaves goods better than any other single-use packaging out there.   The RePack bags are adjustable in size, meaning we can optimise the use and reduce the amount of “air” shipped. Research showed that RePack has an 80% smaller carbon footprint compared to conventional single-use packages.   For further information about RePack, visit their website here.

We stand behind the quality of our products. If you are unhappy with your items, we are happy to accept returns within 90 days of purchase. Returns are refunded in the original method of payment. You must postmark your items for return within 90 days of delivery receipt to be eligible for a refund.   If, for any reason, your original form of payment is no longer active or able to process the refund, you will receive store credit for the same amount.   Shipping and handling fees are non-refundable.

If you are unsatisfied with your purchase for any reason, we are happy to accept returns within 90 days of receipt.   Our partners at PakkettenFabriek & RePack make it easy to return online orders.   First, simply place your order back into the RePack bag your order came in. Secondly, follow the instructions on the flyer, provided by PakkettenFabriek.   If your item was damaged upon receipt or if you believe the item you ordered has a manufacturer's defect, please reach out to contact@four-leaves.com">Customer Support directly.

Please allow 10 to 14 business days for your return to process. We will send an email notification once the item(s) have been received and the refund has been started. From this date, the full refund amount will appear back in the original account within three to five business days.   If you return your items after 90 days from their delivery receipt, we reserve the right to refuse your return.

Our return policy applies to all international orders.   We are not responsible for return shipping on international orders and are unable to supply a label or reimburse for international return shipping charges.

We recommend returning your item you which to exchange and place a new order.

Our bed linen is manufactured in a GOTS certified factory, found in the Colombo region, Sri Lanka. Our percale and sateen fabrics are made of the finest organic GOTS certified cotton from India.

Our percale and sateen fabrics are made of the finest organic GOTS certified cotton, from India.   We use a 100% recycled premium polyester core spun sewing thread that is Oeko-Tex certified.

All our bedding items are GOTS certified.

The thread count (TC) shows the weave density of the fabric. It refers to the number of threads woven into one square inch of fabric — add the vertical threads (technically, the “warp”) to the horizontal threads (the “filling”) to get the thread count.   Each thread in a piece of fabric is made up of single strands twisted together. This is called ply. When two strands are twisted together, it is two-ply fabric; with three strands, it is three-ply; etc. Single ply fabrics are slightly more delicate but are naturally soft and smooth to the touch.   Four Leaves bedding is 300 TC single ply.   Want to know more? Contact Customer Support with your questions and we will gladly help.

Both percale and sateen are made using the finest long-staple organic cotton – the difference is a result of how they are woven.   Percale is a plain weave and characterised by a matte finish and crisp touch. You can compare it to the perfect white button-down shirt. Percale is also very breathable making it perfect for summertime or warmer climates. Percale fabrics will get softer with continued use.   Sateen is usually a little thicker and more tightly woven to create a silky-smooth surface with a luminous sheen and is known for its luster and drape. Our sateen is extremely soft and smooth, it has a subtle shine, inviting touch, perfect to curl up in.

Wash directly after purchase.   Machine wash cool (max 40 °C) using mild, liquid laundry detergent. Wash inside out to offer extra protection to the embroideries. Wash separately. Do not bleach. Iron on lowest heat if desired. Avoid ironing on the embroideries and labels. Line-dry naturally to preserve fibres, colours and minimise wrinkling. If you use a dryer, choose a low heat and low tumble cycle. Remove promptly.

Our sets are pre-bundled, and you cannot mix and match size, colour or fabric. However, you could buy a pillowcase set with different leaf colour to add some variation.

More info soon.

We do not currently offer a hospitality bed linen collection. However, there are plans to do so in the future. The bed linen for this collection needs to be designed to withstand heavy and regular commercial laundering.    However, we do supply smaller boutique hotels and B&B’s with our current bed linen. These items can withstand normal consumer washing.

Both or bath and beach towels are manufactured in GOTS certified factories, located in the Guimaraes region, Portugal. The yarns used to make the towels are of the finest organic GOTS certified cotton from India.

All our towels are made from 100% organic cotton, sourced from India. The yarns have a low twist, increasing the absorption capability.

All our towels are GOTS, Oeko-Tex and BCI certified.

Our bath towels are 600 gm/2 - low twist.   gm/2 or gsm, is the metric measurement of the weight of a fabric. The higher the gsm the heavier the towel and more absorbent it is. Keep in mind though the more fluid the towel can absorb, the longer it takes to dry.   We found that 600 gm/2 is the perfect weight for everyday use while keeping the balance between the hotel luxury feel and high absorbent qualities.

Our bath towels are yarn dyed* creating deep and rich colours. Our towels are free of harmful synthetic dyes, making them safer for you and healthier for the planet, however slightly more susceptible to discoloration when exposed to certain harsh chemicals.   If you are  following a skincare routine that includes ingredients such as benzoyl peroxide, we recommend white towels.   Chemicals to avoid include (but are not limited to): bleaching materials, sodium hypochlorite, hydrogen peroxide and benzoyl peroxide (commonly found in acne medications, anti-aging creams, hair-dye products, teeth whitening systems and more).   *exception of the white towel sets - these are piece dyed.

Wash directly after purchase.   Machine wash cool (max 40 °C) using mild, liquid laundry detergent. Avoid using fabric softeners of any kind. Contrary to what you might think, adding fabric softeners reduces the absorption capability of your towel. Wash with similar colours. Do not bleach. Iron on lowest heat if desired. Avoid ironing on the labels. If you use a dryer, choose a low heat and low tumble cycle. To prevent damaging your towels remove from the dryer before they are completely dry and let them dry, naturally.

Our sets are pre-bundled, and you cannot mix and match size or colour. However - with exception to our “move in bundle” - all bath towel items can be bought a la carte, so you can create your own bundle as you like.

We do not currently offer a hospitality towel collection. However, there are plans to do so in the future. The towel items for this collection need to be designed to withstand heavy and regular commercial laundering.    However, we do supply smaller boutique hotels and B&B’s with our current towels. These items can withstand normal consumer washing.

We offer two sizes for children; 100 cm x 140 cm and 140 cm x 220 cm. Please visit our dedicated Junior bed linen page for more information.

We recommend the junior towel set 50 cm x 100 cm available in a variety of rich colours.   We also offer our signature logo beach towel in a junior size, for those fun packed days at the beach or swimming pool.

We currently do not offer gift cards.

Our product is branded with four leaves. Those are inspired by the flag of Sri Lanka and its reference to the four virtues of Buddhism. It also acts as our four core values of how we run our company.   Excel with friends We aim to make a positive impact in the lives of others. To do so, we passionately believe in long term relationships with like-minded companions and in creating sustainable solutions together.    Empower children We care for people with less and focus on children. By making the more fortunate aware of certain conditions that are essential to well-being, we want to free the path for children that do not have access to these basic needs.   Respect our globe Our meaning of happiness is shaped by uplifting others and ourselves with the least impact on the environment. On this journey we realise that continuous dedication, innovation and unconventional thinking are essential.    Care about product As a social enterprise, finding the right balance between the greater cause and a sustainable business model is the constant challenge that we embrace. By focussing on products that both look and feel good, we believe we can make a difference.

We currently offer the full collection exclusively in our webstore. However, there are plans to launch pop-up stores and introduce collaborations. Sign up to our newsletter and stay up to date.

Please do not hesitate to send your inquiries to contact@four-leaves.com">Customer Support

We are always happy to hear from you. If you’re interested, please send an email to contact@four-leaves.com">Customer Support

We offer partnership agreements to B2B and selected interior designers. Please send an email to Customer Support

We do not currently offer a hospitality bed and bath linen collection. However, there are plans to do so in the future. The bed and bath linen items for these collections need to be designed to withstand heavy and regular commercial laundering.    However, we do supply several smaller boutique hotels and B&B’s with our current products. These items can withstand normal consumer washing.

For hospitality orders, please send your inquiry to contact@four-leaves.com">Customer Support

Yes, depending on your laundering process. Our retail products cannot withstand heavy commercial laundering.