You can always return a product, provided you do so within 90 days days of receipt (the "withdrawal Period") . To return products, you can fill out the return-form, or send an email to firstname.lastname@example.org. Upon confirmation by us, you must send the product back within seven days. We will fully refund the purchase price within seven days after having received your returned product. Cost for return shipments shall be borne by you. During the Withdrawal Period, you shall exercise due care in handling the product and its packaging. You will only remove packaging and use the product to the extent that this is necessary to establish whether or not you want to keep the product.